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Iowa Workforce Development welcomes your feedback about the website. Please share with us your questions and constructive suggestions. 

The Communications Bureau is unable to review individual claims. Please contact customer services at 1-866-239-0843 (Mon - Fri 8:00 am to 4:30 pm) or email uiclaimshelp@iwd.iowa.gov.

Please DO NOT fill out this form if you have questions about the following:

  • Individual Benefits
  • Tax Documents (1099 forms)
  • Payment Status
  • Claims Status

 

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Please confirm that this is NOT related to an individual issue (claim, assistance with a specific issue, tax documents, payments), and that you are not entering any personal information such as social security number, date of birth, etc. If you need help with a new claim and/or checking on the status of your claim please call 866-239-0843 or send an email to uiclaimshelp@iwd.iowa.gov. The communications team is unable to help with individual claims issues.
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